Refund Policy

Effective Date: 26th September 2025

Company Name: Alvonbot Limited

1. Introduction

This Refund Policy (“Policy”) applies to all services offered by Alvonbot Limited (“Company,” “we,” “our,” “us”) and its subsidiaries:

Bet4u (betting and gaming)

Famsvibe (social media and content-sharing)

Aikalim (online casino)

Client Services (software, website, and mobile app development)

By using our services, you agree to this Policy.

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2. General Refund Principles

Refunds are only issued in accordance with this Policy.

Certain payments are non-refundable, including services already delivered, wagers placed, or subscriptions used.

Refunds, where applicable, will be processed to the original payment method within [7–14] business days.

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3. Refunds for Client Services (Software, Website, and App Development)

Upfront Deposits: Non-refundable once development work has started.

Milestone Payments: Refunds may be granted only if work has not yet begun on that milestone.

Completed Work: Fees for completed stages are non-refundable.

Cancellation by Client: If a project is canceled after commencement, refunds (if any) will be calculated based on work not yet started.

Cancellation by Company: If we are unable to complete a project, a partial or full refund will be issued for the unfinished portion.

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4. Refunds for Bet4u (Betting and Gaming)

All bets and wagers are final once placed.

Refunds are not available for losses due to gameplay or betting outcomes.

Refunds may be considered only in cases of:

Technical errors (e.g., duplicate transaction, system malfunction).

Unauthorized transactions (subject to investigation).

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5. Refunds for Famsvibe (Social Media Platform)

Subscriptions: Payments for premium subscriptions are non-refundable once activated.

Content Purchases: Digital content purchases are final and non-refundable.

Refunds may be issued in cases of:

Duplicate payments.

Technical issues preventing access to purchased content.

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6. Refunds for Aikalim (Online Casino)

Casino wagers and games are non-refundable once played.

Refunds may be issued only in cases of:

Technical failure resulting in incomplete games.

Duplicate charges.

Unauthorized transactions, after investigation.

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7. Non-Refundable Items

The following are strictly non-refundable:

Completed services or delivered projects.

Subscription fees after access has been granted.

Wagers, bets, and played casino games.

Third-party fees (e.g., payment processors, travel providers, hosting services).

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8. Requesting a Refund

To request a refund, please contact us at:

Alvonbot Limited

Email: alvonbotlimited@gmail.com

Phone: +2349077007246

Address: UNIQUE SHOPPING MALL, OPPOSITE MUIZ BANIRE STREET, IKEJA GRA, ETI-OSA, LAGOS STATE

Refund requests must include proof of payment and a clear explanation of the issue.

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9. Policy Updates

We may revise this Refund Policy from time to time. The latest version will always be available on our website.